Refund policy
Return & Refund Policy
Last Updated: July 2026
At Happy Decore, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
30-Day Returns
We offer a 30-day return policy from the date your order is delivered.
To be eligible for a return:
- The item must be unused, in its original condition, and in its original packaging.
- Proof of purchase or your order number is required.
- Items that show signs of use, damage caused by the customer, or are returned without their original packaging may not be eligible for a refund.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Used pet products
- Personal care items
- Gift cards
- Any item marked as non-returnable at the time of purchase
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.
Include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
We'll review your request and arrange a replacement or refund where appropriate.
How to Start a Return
To request a return, please contact us at:
Email: sonsofrajpoot@yahoo.com
Please include:
- Your order number
- The item(s) you wish to return
- The reason for your return
Our customer support team will provide you with return instructions.
Return Shipping
If your return is due to a change of mind, the customer is responsible for return shipping costs.
If the return is due to a damaged, defective, or incorrect item, Happy Decore will cover the return shipping costs.
We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items without tracking.
Refunds
Once your returned item has been received and inspected, we'll notify you of the outcome.
If approved, your refund will be issued to your original payment method.
Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.
Exchanges
We currently do not offer direct exchanges.
If you would like a different item, please return the original product (if eligible) and place a new order.
Order Cancellations
Orders may be cancelled before they have been processed for shipment.
Once an order has been dispatched, it cannot be cancelled and must instead follow our return process.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Happy Decore
Email: sonsofrajpoot@yahoo.com